Contact information

Customer service

Do you have a question about an item, your order or a return? We are happy to help.

• E-mail: info@wstnd.com
• Contact form: wstnd.com/pages/contact

For questions about an order, please always include your order number (e.g. EU-1310190). You can find it in your order confirmation.

Quick links

• Track your order – status and tracking of your order
• Start a return – return label, exchange and refund
• Withdraw from contract – declare your withdrawal online, with acknowledgement of receipt by e-mail
• Frequently asked questions
• Shipping and payment information and withdrawal instructions and return conditions

Address

Mehmet Kerem Ugurlu
Friederike-Fliedner-Weg 11
40489 Düsseldorf
Germany

Please do not send returns to this address, but to: WSTND Retouren, Stadionring 6, 40878 Ratingen, Germany. Register your return beforehand under Start a return – you will then receive the return slip and, for deliveries to Germany, a free DHL return label.

Other contacts

• Data protection: info@wstnd.com – information in our privacy policy
• Job applications: jobs@wstnd.com
• Partnerships and collaborations: partner@wstnd.com
• Press: presse@wstnd.com

You can find further information about our company in the legal notice.